Clean Nagaland works because residents trust it. Trust depends on everyone using the platform honestly. These guidelines explain what kinds of reports belong here, what does not, and what happens when the rules are broken.

Before you submit, ask yourself three questions

1. Is this about illegal activity I witnessed or know about firsthand? Clean Nagaland is for what you saw, not for rumors, screenshots from social media, or stories a friend told you.
2. Is it specific enough to act on? A vague complaint about “a lot of drinking in the town” cannot be moderated or forwarded. A specific location, time pattern, and description can.
3. Am I reporting because of the activity itself, or because of a personal grudge? If the honest answer is “grudge,” please do not submit. We can tell.

Reports that belong here

• Locations where illegal liquor is being brewed, sold, or distributed.
• Specific sites where drug activity is ongoing, including sale points, transit spots, and use locations.
• Patterns you have observed over time, not a one-time event.
• Activity you witnessed directly, or heard about from a trusted firsthand source.

Reports that do not belong here

• Accusations against named individuals. Clean Nagaland is about places and patterns, not about public shaming of specific people. Do not name a person in your report.
• Licensed businesses. A wine shop with a valid government license is not illegal. Personal disapproval is not grounds for a report.
• Religious or cultural events. Traditional brews prepared for religious ceremonies or community events, where legally permitted, are not the target of this platform.
• Personal disputes. Neighbor conflicts, family disagreements, workplace issues, or romantic disputes do not belong here even if alcohol or drugs are adjacent to the situation.
• Political opponents. Using Clean Nagaland to hurt a political rival is abuse of the platform and will be detected.
• Business competitors. Using the platform to damage a rival’s licensed business is abuse and is prosecuted as malicious reporting.
• Historical events. Something that happened years ago and has since stopped is not actionable. Focus on ongoing activity.
• Non-Nagaland locations. The platform covers Nagaland only. Reports outside the state will be rejected.
• Other crimes. Theft, assault, domestic violence, fraud, and other serious crimes need immediate police attention. Call 112 or file a police complaint. Clean Nagaland is not a general crime reporting tool.

How to write a useful report

Be specific about location

For alcohol, the live GPS pin handles location. For drugs, the area description you type is what partners rely on. “Near the old market” is less useful than “the narrow lane behind the fish market, starting from the big banyan tree and running toward the church.”

Be specific about pattern

“Every evening after 7 PM” is more actionable than “sometimes in the evenings.” “Thursdays and Saturdays in particular” is more actionable than “weekends.” Patterns help moderators judge credibility and help partners plan action.

Be specific about category

If you are reporting a home brew operation, say so. If you are reporting a sale point where packaged alcohol is sold without a license, say so. If you are reporting street sale of drugs versus a distribution house, say so. Categories let partners route cases to the right organization.

Keep the description factual

Describe what you saw, when you saw it, and how you know it is happening. Avoid speculation about who is behind it, why they are doing it, or who is protecting them. Those may be true but they move your report out of “factual” territory and into “opinion” territory, which is harder to act on.

Do not include names

Even if you know exactly who runs an operation, do not name them in the report. Clean Nagaland is about locations and patterns, not about individuals. Naming people makes the platform legally risky for everyone and invites retaliation against reporters. Moderators will remove any names that appear in descriptions.

What will get your report rejected

• Obvious test submissions (“testing 123,” single-letter entries, gibberish).
• Empty or almost-empty descriptions.
• Reports naming specific individuals.
• Reports about clearly legitimate licensed businesses.
• Reports that are clearly about a personal grievance rather than public harm.
• Reports about events that ended long ago with no ongoing activity.
• Reports outside Nagaland.
• Reports about activity that is not illegal (casual drinking in a private home with a licensed bottle, for example).
• Obviously fabricated content, including AI-generated photos or impossible claims.
• Hate speech, slurs, or discriminatory language about any community, tribe, religion, or group.

What counts as abuse of the platform

These cross a line from “unhelpful” to “actively harmful.” Abuse detection is handled by both automated filters and human moderators. The platform has a killswitch for severe incidents.

• Coordinated campaigns. Multiple reporters submitting similar reports about a target location or person on the same day. This is usually a political or commercial attack, not a sincere flag.
• Fake evidence. Submitting old photos, photos from the internet, or AI-generated images as “live” captures. The alcohol form’s live-camera requirement makes this difficult, but attempts still happen. Every attempt is logged.
• Repeated submission of the same false report. Submitting the same rejected report three or four times to try to slip it past a different moderator.
• Harassment through reports. Using the platform’s description field to threaten, intimidate, or insult anyone.
• Attempts to de-anonymize other reporters. Asking for information about who filed a report, or claiming another reporter’s tracking code is yours.
• Attempts to compromise the platform. Probing for security vulnerabilities, attempting to bypass moderation, attempting to forge tracking codes.

Consequences for abuse

We match the response to the scale of the problem.

For first-time or minor violations

Rejection of the report with a reason code. No further action. Many abuse attempts are from users who did not read the guidelines and will not repeat the mistake.

For repeated abuse from the same device

The device fingerprint is flagged. New submissions from that fingerprint are automatically held for extra moderator review or silently rejected for a period.

For coordinated campaigns

All affected reports are rejected in a batch. A moderator note is added to the audit log explaining the pattern. If the campaign appears politically or commercially motivated, it is documented for potential public disclosure in a future transparency snapshot.

For attempts to weaponize the platform against specific people

Reports are rejected. If a specific individual is being targeted across many reports, we may publish an advisory making the targeting visible, without naming the target, so that residents understand the pattern.

For legally serious abuse

Threats, extortion, or defamation submitted through the platform may be referred to law enforcement under proper legal process. The Source Protection Policy governs when and how we cooperate with legal requests.

What moderators do

Moderators are real people from Nagaland, trained in the platform’s guidelines and bound by confidentiality. Their job is not to judge whether something is morally wrong. Their job is to judge whether a report is:

• Plausible (could this actually be happening?).
• Specific enough to act on.
• Within the platform’s scope (illegal liquor or drug activity in Nagaland).
• Free of obvious abuse signals.

Moderators do not investigate. They do not visit locations. They do not contact reporters. They make a decision based on the report as submitted, log the decision with a reason, and move on.

Aloto Naga personally visits a small number of reported locations to confirm high-interest pins. His visits add an “operator-verified” badge and nothing else.

What you can expect from moderators

• A decision within 24 to 72 hours under normal conditions.
• A tracking code that lets you see the outcome without logging in.
• No contact from moderators unless you explicitly shared a phone number on a drug report and consented to follow-up.
• No retaliation for a rejected report. Rejections are not marks against you.
• No favoritism. Every report is judged on its contents, not on who filed it.

What moderators expect from you

• Honesty. Do not submit what you suspect to be false.
• Good faith. Do not use the platform as a weapon against people you dislike.
• Restraint. If you are unsure whether something belongs here, it probably does not.
• Respect for process. If a report is rejected, do not resubmit it verbatim. Improve it or accept the decision.
• Patience. Moderators are human and handle a queue. Angry follow-ups do not speed up review.

Disagreeing with a moderator decision

If you believe your report was wrongly rejected, you have two options:

1. Submit a revised report. If the original lacked detail, add detail. If it violated a guideline you now understand, fix it. A revised report gets a fresh moderator review.
2. Appeal through the Contact page. Include the original tracking code and a clear explanation of why you disagree with the decision. Appeals are reviewed within seven working days by a different moderator or by Aloto Naga directly.

We do not always reverse decisions on appeal, but we always read appeals. Patterns in appeals feed back into moderator training.

If you see someone else abusing the platform

If you notice a pin that seems fake, a report pattern that looks like a coordinated attack, or public discussion of someone gaming the platform, you can tell us through the Contact page. We take these flags seriously. We do not guarantee action on every flag, but we do investigate.

Language and tone

Most of the platform is in English. Many reports are in English mixed with Nagamese, Ao, Angami, or other Naga languages. Moderators handle mixed-language reports. What matters is clarity, not polish.

Please do not use:

• Slurs or derogatory terms about any community, tribe, religion, caste, gender, or group.
• Profanity aimed at specific people.
• All-caps shouting throughout the entire description (makes it harder to read, not more urgent).
• Language that threatens harm to anyone, even a person you believe is guilty.

A note on community dynamics

Nagaland is a place of tight-knit communities, strong church networks, and real social accountability. These strengths can also make reporting uncomfortable. Everyone knows someone who knows someone. The fear of being found out, of being accused of disloyalty to a clan or village, of harming a family’s reputation is real.

Clean Nagaland is built so that you do not have to choose between your community and your conscience. You can file a report without anyone in your community knowing. You can flag harm without being seen as disloyal. You do not have to explain yourself to anyone.

At the same time, the platform only works if reporters use it thoughtfully. A tool that protects you from being identified is also a tool that could be misused to harm others unjustly. These guidelines exist so that the first use is protected and the second is prevented.

These guidelines may change

As the platform grows and as we learn from real cases, guidelines may be updated. Material changes are announced on helpnagaland.com for at least 30 days before taking effect. Version history is available through the Contact page on request.

The version in effect at the time your report is submitted is the version that applies to that report.

Questions

If something on this page is unclear, or if your specific situation is not covered, reach us through the Contact page. We aim to respond within seven working days.